It’s more than troublesome to see how many job seekers want to work in an office – without giving much thought to what the office actually does. I’m not talking about what office workers in an administrative capacity do; I’m talking about what the company and industry does. I suppose, however, these are now one-in-the-same. Administrative duties do exist, but they are part and parcel to other needed skills and knowledge required in the offices of 2017. Administration is no longer limited to answering phones, organizing meetings and making coffee.
As such, I have officially declared an end to all ‘general administrative’ positions! It’s official: there are no more office jobs and they have left the building. Or rather, the office jobs have left the office.
Here are 3 reasons why general administrative positions are dead (with thoughts on how to thrive and survive in this administrator-less economy).
1.) COMPANIES NEED ADMINISTRATIVE WORKERS WHO SPECIALIZE IN THE CORE PURSUITS OF A GIVEN INDUSTRY.
The era of slaving over the proper filing of files and redirecting phone calls is over. Don’t take my word for it – ask Former President Eisenhower’s personal secretary, instead. The mentality of 1950s/1960s “My Job Title = What I do” ended when those decades did. In 2017, it’s not enough to be competent in Excel and Word. You need to fully grasp and know what that industry is about before you apply for an administrative position within it. An administrative position in government will require you to know government programs and policies, as well as the specific government programs and databases that administer them. An applicant for an administrative position in an accounting office – not even in an accounting role – stands a better chance if they know QuickBooks. A SCUBA gear company would be better served by an administrative worker who knows what a buoyancy compensator is and so on.
2.) TOO MANY JOB SEEKERS BELIEVE THAT LIFE IN AN OFFICE IS EASIER. AS SUCH, THE NUMBER OF APPLICANTS OUTWEIGHS THE NUMBER OF POSITIONS AVAILABLE.
Nothing is ever easy and if that’s what you prefer, keep your expectations minimal. When general administrative positions do appear, they then disappear just as quickly as they were resurrected. There are more people looking for these positions than there are positions themselves. As such, the market is saturated with generalist job seekers and therefore the pay is often much less than what folks want. It stands to reason in an age where general computer use is the norm: companies will pay more for administrative personnel who specialize in areas specific to their industry and have the transferable skills and knowledge to do more than provide clerical support alone.
3.) IN THE AGE OF MULTI-SECTOR MULTI-TASKING, ADMINISTRATIVE PERSONNEL BARE THE BRUNT OF NEEDING TO BE AN EXPERT IN EVERYTHING A COMPANY AND INDUSTRY DOES.
Modern administrative personnel require not only the ability to efficiently process all of the technical aspects of an industry while simultaneously being the first point of contact to the public, but must also assist in the delivery of every aspect of an operation by connecting each part of that operation to each other. A good administrative officer must know how all the pieces fit together. One might be well advised to approach a cover letter and later an interview with the expectation that you are able to do this. Speak to these abilities rather than how fast you type.
And you wanted to answer phones and make coffee…
The good news is: There are solutions and you most likely have them!
Résumés and cover letters need to target the specific industry and explain a greater depth to the position sought after. You might surprise yourself at all of the transferable experience and skills you have. If you understand that basic computer skills are not enough and that the position will require a great more depth, then you are already near the finish line! If administrative work is what you want, you’d be well advised to follow these four simple suggestions. (1) Research the company, (2) be ready to talk the talk of that industry, (3) understand the overall goals of the company, and (4) make your case as to how you could assist each different department in the role you’re applying to!
Sort of like a “Double-Double”. 😉
Jason Douglas Smith is a Training Application Coordinator with The Career Foundation, and has successfully directed clients in not only developing personalized job search strategy plans, but in circumnavigating the rigorous demands of applications for Provincially funded retraining. When not working, this self-professed Futurist can often be found reading, writing, and barbecuing in his native Burlington.